Uninsured Members On Group Invoice When Changing Subgroup Member (Doc ID 2050032.1)

Last updated on AUGUST 31, 2015

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.1.5 to 10.15.3.0 [Release 10.14 to 10.15]
Information in this document applies to any platform.

Symptoms

On production: 10.14.1.5 version, Usage

ACTUAL BEHAVIOR
---------------
uninsured member on group invoice

EXPECTED BEHAVIOR
-----------------------
no uninsured members on group invoices

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. modify a groups contract (that results in a change of) subgroups

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot prevent generation of incorrect invoices and members being confronted with invoices for deceased family members

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms