ORPOS Displays "Unexpected Error occurred" Message When There is No Data for Scan Sheet (Doc ID 2050104.1)

Last updated on DECEMBER 18, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

When there is no data in the store for scan sheet items, upon clicking the scan sheet options, application should show some relevant error message (like no data found) but currently unexpected exception occurs.

Error:

Steps to Reproduce:

1) Install ORPOS with minimum data-set or ensure that there is no scan-sheet data available.
2) Log into ORPOS Client.
3) Click on F9/More under sell item screen.
4) Again Click on F9/More under sell item screen.
5) Click on F2/Scan sheet.
6) The above error appears.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms