Demantra 7314 Engine Does Not Start and Weblogic Server Crashes

(Doc ID 2050365.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.4 version, Engine

ACTUAL BEHAVIOR
---------------
Demantra 7314 engine does not start.

After upgrading the database to 12c, the Demantra engines do not start. 

The Demantra managed server in weblogic crashes and it goes to a restart.

14:51:13:206 [EngLogger.cpp,220] Logger General Level: info, UserLevel: message
14:51:13:206 Working with Oracle RDBMS
14:51:13:206 Database connection string: uat-ebs-scan.noa.nintendo.com:1521/aebua02 User: xxdem
14:51:14:123 --------------------------------------------------------------
14:51:14:123 Oracle Demantra Unix - Linux Forecast Engine Version 7.3.1 ( 7.3.1.4 Build 450 (919) )
14:51:14:123 Engine Start Time 14:51:14 - 19/07/2015
14:51:14:123 Running in Batch mode
14:51:14:123 --------------------------------------------------------------
 

EXPECTED BEHAVIOR
-----------------------
Expect Demantra Engine to start

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Demantra Engine Administrator
2. Run Engine

Same issue happens when running Engine from Workflow



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms