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'SYSADMN Has Failed to Create the New Information Domain' Error Installing PFT or ALM 8.0 Pack in Silent Mode (Doc ID 2050372.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Financial Services Profitability Management - Version 8.0.0 and later
Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When installing the Oracle Financial Services Asset Liability Management (ALM) 8.0 pack using the silent mode, you get the following error in the OFS_ALM_installation.log from /OFS_ALM_PACK/OFS_ALM/logs:

[Fri 21/8/2015 09:09:38] [OFS_ALM] [ INFO] - Creating Infodom with newly created Database
[Fri 21/8/2015 09:09:39] [OFS_ALM] [ INFO] - [Instaler-Infodom Creator]--Response:[SC:10][ST:5][SST:0][Oper:1][Version:0][EF:true][D:][S:null][U:null][PT:5][P:null{DSNMASTER=N, PRIVILEGES=Y}]
[Fri 21/8/2015 09:09:39] [OFS_ALM] [FATAL] - SYSADMN has failed to create the new Information domain
[Fri 21/8/2015 09:09:39] [OFS_ALM] [FATAL] - failed

At the top of the OFS_ALM_installation.log, the Infodom line is blank:

[Fri  21/8/2015 09:09:35] [OFS_ALM] [ INFO] -  **************** WELCOME TO OFS_ALM ~~ 8.0.0.0.0 SOLUTION SETUP **************
[Fri  21/8/2015 09:09:35] [OFS_ALM] [ INFO] - $INFODOM_TYPE$ --- 1
[Fri  21/8/2015 09:09:35] [OFS_ALM] [ INFO] - $ATOMIC_DBNAME$ --- ofsaaatomic
[Fri  21/8/2015 09:09:35] [OFS_ALM] [ INFO] - $INFODOM_DESC$ ---
[Fri  21/8/2015 09:09:35] [OFS_ALM] [ INFO] - $INFODOM_NAME$ ---
[Fri  21/8/2015 09:09:35] [OFS_ALM] [ INFO] - $TABLESPACE$ --- USERS

The following error also exists in the Pack_Install.log from /OFS_ALM_PACK/logs:

[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_INFODOM_TYPE -- 1
[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_ATOMIC_USER -- ofsaaatomic
[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_ATOMIC_PW -- xxxxxxxxxxxxxxxxxx
[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_INFDBNAME -- ofsaaatomic
[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_TNS -- OFS_ALM_ofsaaatomic
[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_DATA_TABLESPACE -- USERS
[Fri  21/8/2015 09:06:14] [WRAPPERINSTALLER] [ERROR] - Error java.lang.NullPointerException

As a result, the ALM Pack install fails.

Cause

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In this Document
Symptoms
Cause
Solution
References


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