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Items Created Even After Service Is Disconnected (Doc ID 2050428.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.8.0 version,

Items (Ex: /item/usage) are created even after the Service (Ex: /service/telco/gsm/gprs/outroam) is disconnected.

Steps to reproduce:

1) Create an account with multiple services on Mar 16 2015.
2) Bill the account on DOM 20 Mar 2015.
3) Disconnect one of the services (Eg: /service/telco/gsm/gprs/outroam )
4) Bill the account for subsequent months
5) The item is created for this service which is already disconnected in the future bills as well.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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