Engine issue : Haven't taken a job yet. - detected as DEAD (Doc ID 2050965.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.4 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.4 version, Engine

When attempting to run demantra engine in batch mode
the following error occurs.

ERROR
-----------------------
Haven't taken a job yet. - detected as DEAD

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Engine Administrator.
2. Run engine in batch mode.
3. Engine fails.
4. In  the engine logs, we can see bellow message : Haven't taken a job yet. - detected as DEAD

5. Getting below error on path ENGINE_ROOT/lib
Java Runtime Environment. Is the JRE correctly installed?
[ERROR] Could not find Java Runtime Environment. Is the JRE correctly installed?
[ERROR] Could not find Java Runtime Environment. Is the JRE correctly installed?

6.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms