MSC Create and Reschedule ISO and Order Import Ends in Error
(Doc ID 2051298.1)
Last updated on JUNE 07, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterOracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
On : 12.1.3 version
"MSC Create and Reschedule ISO" program completes with warning.
MSC_RELEASE_ISO module log
Error in loading sales order.
Error in CREATE_AND_SCHEDULE_ISO : e_creating_iso_err
User-Defined Exception
Transaction rolled back
Another test shows that Order Import also ends in error after running Create Internal Sales Orders program.
Order Import log errors
Invalid Generic Item
LEAVING OE_MSG_PUB.ADD
Item Orderability Validation Result : E
PROCESS_ORDER RETURN STATUS BEFORE ACTION : E
PROCESS ORDER FAILED. NO NEED TO CALL FOR ACTIONS
L_MSG_DATA=Item Validation Resulted in error(s).
Error in Procedure insert_message ORA-01403: no data found
Error in Procedure insert_message ORA-01403: no data found
Order number not found
Steps
The issue can be reproduced at will with the following steps:
1. Release planned order from Distribution Requirements Planning (DRP) workbench.
2. Error is received during run of MSC Create and Reschedule ISO
OR
1. Test standard Create Internal Sales Orders program in Purchasing.
2. Order Management Order Import program ends in Error.
Changes
New Internal Customer Created.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |