Unable To Find Business Process (BP) in Company Workspace Navigator (Doc ID 2051401.1)

Last updated on APRIL 03, 2017

Applies to:

Primavera Unifier Cloud Service - Version 9.7 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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User created a new Company level BP in uDesigner and deployed the BP successfully in uDesigner.

Checked configurations for this BP, and if we go to Company Workspace, Admin Mode, Configuration, Business Process, we can see this BP's status was Active, the workflow was Active too.

Attempting to locate the new BP in the Company Workspace Navigator, however it is not visible in the Selection list.

STEPS TO REPRODUCE
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1. Login Unifier
2. Select 'Company Workspace'
3. Open 'Administration Mode,' select 'Configuration'
4. Open 'User Mode Navigator,' open Company Workspace Navigator
Unable to find new BP in 'Available Modules and Business Processes.'

EXPECTED BEHAVIOR
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User should able to find the new BP in 'Available Modules and Business Processes' in Company Workspace Navigator.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the new BP.

Cause

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