My Oracle Support Banner

ASAP NE Unresponsive (Doc ID 2051678.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications ASAP - Version 7.2.0 to [Release 7.2 to 7.3.0]
Information in this document applies to any platform.


Work Orders are stuck at the In Progress state for an NE in ASAP, and the pending queue is growing significantly. We tried asap_utils option 10 to disable/enable the NE, but it doesn't do anything. Messages are still stuck. Backlog is around 10K.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.