Error "Event Code: UE-0304-E" When Attempting To Load HTML Enabled Fields In P6 Professional (Doc ID 2051777.1)

Last updated on MARCH 29, 2017

Applies to:

Primavera P6 Professional Project Management - Version 8.2.2.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.2.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to filter by all EPS code values, or perform other operations in the software that result in html enabled fields being loaded, the following error occurs.

ERROR
-----------------------
****************************************************
* EXCEPTION REPORT *
*****************************************************
Date: TIMESTAMP

Executable: PM.exe
Application: Primavera P6 Professional $Version
Event Code: UE-0304-E
Message:
 Unspecified error

Context:
 1: TfrmEPS.VQSourceSelectRows
 2: TDevxMainForm.BeforeFormShow
 3: TDevxMainForm.BeforeFormShow
 4: TfrmEPS.mnuOpenProjectClick
 5: TCFormManager.SetToolbar
 6: TDevxMainForm.BeforeFormShow
 7: TfrmLogin.FormCreate
 8:
 9:
 10:

Detail:
 Type: EOleException
 Object Type: TCVirtualQueryGrid



System Info
===========
Username: XXXX
OS Version: Windows NT ver 6.1, build 7601, Service Pack 1 (Intel Pentium)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Project
2. Assign layout
3. Open Activity code window
4. EPS Code
5. Filter by All values (here the error pops up)

Note:  This condition can occur when any HTML enabled field is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users continually crash out of P6.

Cause

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