Restart Step 110 OHI BI v10.15.1.0.0 Results in Error "FATAL: Oracle DBMS major release 12.1.0 is required (Doc ID 2051907.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Claims Management Data Marts - Version 10.15.1.0 and later
Information in this document applies to any platform.

Symptoms

On acceptance : 10.15.1.0 version, Installation

Restart step 110 OHIBI v10.15.1.0.0 results in error

ERROR
-----------------------

FATAL: Oracle DBMS major release 12.1.0 is required.
FATAL: "Oracle XML Database" requires major version 12.1.0
FATAL: "JServer JAVA Virtual Machine" requires major version 12.1.0

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Restart step 110 OHIBI

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer cannot install this release

Cause

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