Manual Discount Not Allowed on Items That Have Been Discounted Via Transaction Level Coupon Promotion (Doc ID 2052221.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), when a manual discount is applied to an item on which a transaction level coupon discount has been applied, an 'Invalid Discount Notice' message is displayed.


Steps to Reproduce:

Pre-Requisite:  Coupon X is set up in Back Office such that a $10 amount is discounted from the Transaction Total.

1. Scan item 1234 (price $10).
2. Scan item 1234 (price $10).
3. Scan a txn level coupon of $10 off, which should prorate discount $5 to each item.
4. Now select item 1 and try to apply manual item amount discount for $2:
    (F8)Pricing --> (F4)Discount --> (F5)AMT Item -- Press Enter/Next to continue.  The following message is displayed:

Invalid Discount Notice

The discount amount entered exceeds the item's current price.
Press Enter to return to the previous screen.

Cause

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