CMT: PIN_FLD_PARENT_BILLINFO_OBJ Is Not Correct When There Is More Than Two Level Hierarchy (Doc ID 2052447.1)

Last updated on SEPTEMBER 17, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

Scenario :

1. Create Account_1 account with pay type as 10001.
2. Create Account_2 account with pay type as 10001 and parent account as Account_1 created in step 1 above.
3. Create Account_3 account with pay type as 10001 and parent account as Account_2 created in step 2 above.
4. Create Account_4 account with pay type as 10007 and parent account as Account_3 created in step 3 above. Bills of this Account_4 are paid by Account_2 created in step 2 above.

Actual Result:

For Account_4, /billinfo.PIN_FLD_PARENT_BILLINFO_OBJ is set as Account_3

Expected Result:

PIN_FLD_PARENT_BILLINFO_OBJ should be set as Account_2

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms