Non-Admin Super Users Intermittently Experience Long Waits Logging Into the P6 Professional (Doc ID 2052571.1)

Last updated on MARCH 29, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.3.8.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.8.0 and later
Information in this document applies to any platform.

Symptoms

When logging into the P6 Professional Client, non-admin super users will intermittently experience very long waits (at times in excess of 45 minutes).  The P6 Professional client will be stuck on the "Validating user ..." stage of log in.

Cause

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