NCC Installer Fails to Install smsSms due to the smf_oper Home Directory being created as /home/smf_oper instead of /IN/service_packages/SMS

(Doc ID 2052676.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.3 and later
Information in this document applies to any platform.


In Oracle Communications Network Charging and Control (NCC) 5.0.3 and above, a problem may occur when attempting to install NCC using the installer.

There is a known issue where the smsSms package may fail to install due to the home directories for the NCC users being incorrectly created in /home instead of /IN/service_packages.

This can be confirmed when checking /etc/passwd, all the home directories are listed as /home/* for the *_oper users.


Installation of NCC 5.0.3.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms