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FIN2082R: ALG-0569 for Currency without Payment and Receipt Account (Doc ID 2052892.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.1.6 and later
Information in this document applies to any platform.

Symptoms

On : 10.14.1.6 version, Usage

When attempting to run FIN2082R (Dunning (XML)), where a receivable is being processed where the bankaccount refers to an account control with a currency with no payment and receipt account
the following error occurs.

ERROR
-----------------------
ALG-0569 - Record with identification 1, , N not found in table FSA_ONT_BET_REKENINGEN

The batch ends in error, however, the batch date is filled at the collection batch and the XML is created.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make sure a receivable exist where the first collection has expired and it has a bank account where the currency has no payment and receipt account setup.
2. Start FIN2082R


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the collection batch can not be processed without manual interference.

Cause

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In this Document
Symptoms
Cause
Solution
References


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