ZRG2201F - Request to Modify the VER-03839 Error Message

(Doc ID 2052932.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Policy Administration - Version and later
Information in this document applies to any platform.


On : version, Usage (Policy)

When attempting to save a new policy with following parameters:

Premium Collection Method(Automatic Transfer)
Claim Collection Method(Giro)
Premium Collection From(Broker)
Payment Method(Credit Transfer)
Mandate Signed Date(01-01-2014)

the following error occurs.

VER-03839: The date of signing the authorization may only be filled if the collection method for premium and / or declarations equals 'Direct Debit'.

The issue can be reproduced at will with the following steps:
1. Create a new Policy ( Module ZRG2201F)
2. Populate the following fields: Premium Collection Method(Automatic Transfer), Claim Collection Method(Giro), Premium Collection From(Broker), Payment Method(Credit Transfer), Mandate Signed Date(01-01-2014)
3. Attempt to save the Policy.

The issue has the following business impact:
It is not possible to setup a deviating collection method . An error message appears.


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