How Do You Kill A MWM/ORS Batch Job Stuck In Pending Or Is Hung

(Doc ID 2053452.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 and later
Information in this document applies to any platform.

Goal

 

How do you update a batch job when:

- A job gets hung up multiple times with no error and is marked "do not restart"

- A new job or instance starts up but the previous job remains in a pending status.

What is the recommended process when this situation occurs?
 

Solution

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