Error While Creating Credit Memo Cost: 'The taxes must be zero when the supplier and the location have different tax regions' (Doc ID 2053540.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Retail Invoice Matching - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Retail Invoice Matching (ReIM) 14.1.1, we receive the following error when creating a Credit Memo Cost in the Document Maintenance header screen:


It is expected that when a Credit Memo Cost is created without order number, we should not receive this message; should be able to proceed and create the Credit Memo.


Steps to Recreate:

  1. Go to Document Maintenance header screen and create a credit memo cost.
  2. Enter Document ID, supplier, location, document date, payment terms, due date, and enter non merchandise cost.
  3. Click on OK.

Cause

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