Unable To Change The Avatar

(Doc ID 2053829.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

When trying to change the IM avatar you get a error message says "perhaps the file is too big"

You should also see " failed to validate handshake for <avatar-jid>" in the xmppd log file

 

Cause

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