Unable To Change The Avatar (Doc ID 2053829.1)

Last updated on AUGUST 13, 2019

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.

When trying to change the IM avatar you get a error message says "perhaps the file is too big"

You should also see " failed to validate handshake for <avatar-jid>" in the xmppd log file

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.