Unable To Change The Avatar

(Doc ID 2053829.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Communications Instant Messaging Server - Version 8.0 and later
Information in this document applies to any platform.


When trying to change the IM avatar you get a error message says "perhaps the file is too big"

You should also see " failed to validate handshake for <avatar-jid>" in the xmppd log file



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms