My Oracle Support Banner

Execution of on Primary Schema Failed with Error (Doc ID 2053937.1)

Last updated on AUGUST 04, 2020

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


We are upgrading Billing and Revenue Management(BRM) from 7.5 PS4 to 7.5 PS10 (on a multi schema system) which has been completed.

This is BRM multiSchema setup where Primary Connection Manager(CM) has configuration details of Secondary dm_oracle's.

However, when we execute '' on Primary Schema, we get the below errors:-


/home/pin/opt/portal/7.5/sys/eai_js/payloadconfig_MergedWithCRMSync.xml is a valid configuration.

please see the upgrade log file at /home/pin/opt/portal/7.5/tmp/upgrade_75ps10.log
Error occurred in /home/pin/opt/portal/7.5/var/cm/cm.pinlog
Please open the /home/pin/opt/portal/7.5/var/cm/cm.pinlog to see the errors

The cm.pinlog shows the below error:-

W Tue Jul 21 14:26:52 2015 <HOSTNAME> cm:7985 pcpst.c(88):2012 1:<HOSTNAME>:cm:7985:-144464176:0:1437485212:0
connect to host=<HOSTNAME>, port=12951 FAILED, returned ebufp->pin_err=26

E Tue Jul 21 14:26:52 2015 <HOSTNAME> cm:7985 pcpst.c(88):2052 1:<HOSTNAME>:cm:7985:-144464176:0:1437485212:0
(7985): pcp_connect(), connecting - failed

E Tue Jul 21 14:26:52 2015 <HOSTNAME> cm:7985 cm_child.c(123):5165 1:<HOSTNAME>:cm:7985:-144464176:0:1437485212:0
bad cm_change_dm_connection, new db=2(, current db=1(, err=26(PIN_ERR_DM_CONNECT_FAILED), errno=9(Bad file descriptor)

As per Installation Guide of PS10, you have to execute on Primary schema first and during this time all the processes have to be down on all secondary schemas.
Above errors will definitely be logged in cm.pinlog as secondary dm's are not up hence ended up by giving above mentioned error which is valid.

Therefore, how do you overcome this issue?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.