Execution of Pin_75_75ps10_upgrade.pl on Primary Schema Failed with Error

(Doc ID 2053937.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

We are upgrading BRM from 7.5 PS4 to 7.5 PS10 (on a multi schema system) which has been completed.

This is BRM multiSchema setup where Primary CM has configuration details of Secondary dm_oracle's.

However, when we execute 'pin_75_75ps10_upgrade.pl' on Primary Schema, we get the below errors:-

-----------------------------------
AccountInfoChange

/home/pin/opt/portal/7.5/sys/eai_js/payloadconfig_MergedWithCRMSync.xml is a valid configuration.

please see the upgrade log file at /home/pin/opt/portal/7.5/tmp/upgrade_75ps10.log
Error occurred in /home/pin/opt/portal/7.5/var/cm/cm.pinlog
Please open the /home/pin/opt/portal/7.5/var/cm/cm.pinlog to see the errors
-----------------------------------

The cm.pinlog shows the below error:-

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W Tue Jul 21 14:26:52 2015 xyz cm:7985 pcpst.c(88):2012 1:xyz:cm:7985:-144464176:0:1437485212:0
connect to host=xyz, port=12951 FAILED, returned ebufp->pin_err=26

E Tue Jul 21 14:26:52 2015 xyz cm:7985 pcpst.c(88):2052 1:xyz:cm:7985:-144464176:0:1437485212:0
(7985): pcp_connect(), connecting - failed

E Tue Jul 21 14:26:52 2015 xyz cm:7985 cm_child.c(123):5165 1:xyz:cm:7985:-144464176:0:1437485212:0
bad cm_change_dm_connection, new db=2(0.0.0.2), current db=1(0.0.0.1), err=26(PIN_ERR_DM_CONNECT_FAILED), errno=9(Bad file descriptor)
-------------------------------

As per Installation Guide of PS10, you have to execute pin_75_75ps10_upgrade.pl on Primary schema first and during this time all the processes have to be down on all secondary schemas.
Above errors will definately be logged in cm.pinlog as secondary dm's are not up hence pin_75_75ps10_upgrade.pl ended up by giving above mentioned error which is valid.

Therefore, how do you overcome this issue?
 

Solution

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