Trade Mark Symbol Throwing Unexpected Error in Siebel Find Answers (Doc ID 2053944.1)

Last updated on SEPTEMBER 16, 2015

Applies to:

Oracle Knowledge - Version 8.4.2.2 to 8.4.7 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 8.4.2.2 version,Tomcat,  Integration to CRM apps

When attempting to open article in Siebel-> Find answers having Trademark symbol(™) and registered symbols(®) the following unexpected error occurs. Screenshot as below.

Cause

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