Overlapping Promotion Creates Infinite Effect (NanQ) When Causal Enhanced Approach Is Selected (Doc ID 2054130.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

Oracle Retail Demand Forecasting - Version 14.0.2.8 and later
Information in this document applies to any platform.

Symptoms

Customer states that on v14.0.2.8 an overlapping promotion creates an "infinite" effect when "enhanced approach" selected.  Approved forecast can not been seen in application for certain item/store/day. The domains have overlapping promotion enabled with "enhanced approach" in forecast admin workbook, and on this specific day there are two promotions planned. The item/store has sparse sales in past two years, but have been on cross-promotion regularly. The effect generated for this overlapping promotion is "infinite" in this case.

From the server side, when printing the measure, the values are shown as NaNQ.  On the client side, the cell is simply blank.

Cause

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