Account Balance Report is Empty On SMS due to ORA-06502 and ORA-06512
(Doc ID 2054397.1)
Last updated on SEPTEMBER 08, 2023
Applies to:
Oracle Communications Network Charging and Control - Version 4.4.1 and laterInformation in this document applies to any platform.
Symptoms
In all versions of Oracle Communications Network Charging and Control (NCC), a problem exists when executing the ccsAccountBalanceCSV.sh tool. The script is failing and generating an empty CSV report due to the following error message:
It is expected that every day a csv report should be generated that extracts all the Mobile Station International Subscriber Directory Number (MSISDN) for some particular Advanced Control Service (ACS) customers.
Changes
Addition of new Charging Control Services (CCS) Balance Types.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |