404 Error Found When System Error Message should appear (Doc ID 2054480.1)

Last updated on SEPTEMBER 10, 2015

Applies to:

Oracle Knowledge - Version 8.2.3 to 8.4.7.1 [Release 8.2 to 8.4]
Information in this document applies to any platform.

Symptoms

When there is a valid error in the system such as an optimistic locking error, which means that the data that the user is viewing when they try to edit the doc is stale, the system error message should appear.  Instead the users are getting a 404 error.

Cause

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