Automatic Rescheduling for Dunning Actions in Weekend
(Doc ID 2054580.1)
Last updated on APRIL 03, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.5.0.0.0 [Release 7.3.0 to 7.5.0]Information in this document applies to any platform.
Goal
There was a different behavior in the scheduling of dunning actions between Billing and Revenue Management (BRM) version 7.5 and 7.3.1.
When a contract entered in dunning, and the actions are configured to be scheduled on Sunday or on Saturday:
- In 7.3.1, actions are scheduled on Sunday or on Saturday.
- In 7.5, actions are scheduled on the next Monday.
Is there a way to inhibit this “weekend’s rescheduling” in BRM 7.5?
For example, a contract enters in dunning in Sep 10, 2015. In the assigned scenario, an action that should be scheduled in the 9th dunning day.
- In 7.3.1, this action is scheduled on Sep 19, 2015 (Saturday) -> this is the current system behavior.
- In 7.5, this action is instead scheduled on Sep 21, 2015 (next Monday).
Solution
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In this Document
| Goal |
| Solution |
| References |