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SOM – Issue In Revision - Removed Line Items Do Not Need To Be Sent (Doc ID 2054588.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

When an order was created and in progress, its revision order is created with removing some order items.

Expected OOTB behaviour:
- In revised orders, removed items line are not sent to COM or SOM

Current behaviour:
- In revision order certain line items are being removed in salesOrderEBM (COM) but OOTB sales order is including these removed line items in ProvisioningOrderEBM (SOM).

Cause

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