Comments Added During Manually ECO Promotion to Submitted Are Getting Mangled (Doc ID 2054805.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Agile 9.3.3.0 Changes

Find Comments added during manually ECO promotion to Submitted are getting mangled - special characters converted to HTML Code (hex)

The comments added in the Comments section should remain the same, without getting changed HTML Code (hex)

For example, Special Characters ":\" Converted to Html Code (Hex) :\

STEPS:
---------------------
1. Start Web Client as admin
2. Create a new part: P00068-SCE-02
3. Create a new Change (ECO): C00045-SCE-02 / Change Analyst is: eschmahl
4. Assign "P00068-SCE-02" to Affected Items of Change "C00045-SCE-02"
5. Click button "Next Status"
6. Receive new mask : Change Status to Submitted
7. Do not update the ‘Notify To’ section with any Change Analyst (must be blank, to receive Warning)
8. Update the ‘Comments’ section with some special characters. ex: Check test.pdf in dir <C:\ticket\test>
9. Click Finish
10. Receive Warning message:
... When the business object ECO is submitted, notify at least one Change Analyst with discovery privilege for it. Would you like to continue? ...
11. Select Continue and click Finish
12. Find on Change > History tab comment documented
Check test.pdf in dir <C&#x3a;&#x5c;ticket&#x5c;test>  
instead of
Check test.pdf in dir <C:\ticket\test>

Test -02

13. Change the status of "C00045-SCE-02" back to Pending
14. Click button "Next Status"
15. Receive new mask : Change Status to Submitted
16. Do not update the ‘Notify To’ section with any Change Analyst (must be blank, to receive Warning)
17. Update the ‘Comments’ section with some special characters. ex: Check test.pdf in dir <C:\ticket\test>
18. Click Finish
19. Receive Warning message:
... When the business object ECO is submitted, notify at least one Change Analyst with discovery privilege for it. Would you like to continue? ...
20. Select Cancel and click Finish
21. Find Comment section text already changed to
Check test.pdf in dir <C&#x3a;&#x5c;ticket&#x5c;test>  
instead of
Check test.pdf in dir <C:\ticket\test>

Cause

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