My Oracle Support Banner

DCD Statistics Viewer Not Showing Correct Values (Doc ID 2055004.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 5.0.2 and later
Information in this document applies to any platform.

Symptoms

The Statistics Viewer window from GUI is not showing correct values for the newly created DCD statistics; it always shows '0' (please see below picture).
The Statistics Report generated from GUI (SMS Screen / Operator Functions / Report Functions) is accurate meaning that the statistics are saved in the DB, they are correctly transferred from SLCs to SMS and Report show these values.

View Statistics window:

                      
                                    

 

Statistics Report:

++++++++++++++++++++++++++++++++++
Application Statistics Listing
==============================
Hours since: 1
Application: DCD
Report Type: All Entries

23 July 2015, 16:20:29



Node Name          Statistics ID               Detail                         Date              Value
------------------------- ----------------------------------- -------------------------------------------------- -------------------- ------------------------------
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT1      23-07-2015 15:30:00  2
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT1      23-07-2015 16:00:00  4278
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT2      23-07-2015 15:30:00  0
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT2      23-07-2015 16:00:00  5278
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT3      23-07-2015 15:30:00  1
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT3      23-07-2015 16:00:00  5620
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT4      23-07-2015 15:30:00  2
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT4      23-07-2015 16:00:00  5711
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT5      23-07-2015 15:30:00  1
NODE1       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT5      23-07-2015 16:00:00  5704

Node Name          Statistics ID               Detail                         Date              Value
------------------------- ----------------------------------- -------------------------------------------------- -------------------- ------------------------------
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT1      23-07-2015 15:30:00  0
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT1      23-07-2015 16:00:00  5045
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT2      23-07-2015 15:30:00  2
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT2      23-07-2015 16:00:00  4802
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT3      23-07-2015 15:30:00  1
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT3      23-07-2015 16:00:00  4998
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT4      23-07-2015 15:30:00  1
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT4      23-07-2015 16:00:00  4935
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT5      23-07-2015 15:30:00  2
NODE2       DIAMETER_FAILURE_5xxx           aaa://BRM:PORT5      23-07-2015 16:00:00  4655
++++++++++++++++++++++++++++++++



History:
SMS provides a system for managing, configuring and viewing statistics and statistical reports. Each application has predefined statistics which are loaded into the SMF_STATS_DEFN table on installation.

Statistics generated by the SMS and SLCs are collected in the SMF_STATISTICS table of the SMF database.

The collection period for individual statistics can be defined dynamically using the SMS Java Administration screens.
The Statistics Viewer screen shows a list of the monitored statistics and allows the list to be edited. A default list of statistics to show are configured. It contains these tabs:
    - Configure Statistics - to add, edit, and delete system statistics. Available system statistics are managed through the statistics management screens.
    - View Statistics - shows a summary of the monitored statistics for each node. Each monitored SLC node is listed along the top of the screen. Under each, there is a line for each statistic (in the same order as in the configuration table). The database is queried periodically to update the displayed values. This period is set in the Configure Statistics screen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.