ORASE: Issue when Logout from One App and then Login to Another App in the Same Browser Session (Doc ID 2055032.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

Oracle Retail Category Management - Version 14.1 to 14.1 [Release 14.1]
Oracle Retail Advanced Science Engine - Version 14.1 to 14.1 [Release 14.1]
Information in this document applies to any platform.

Symptoms

Oracle Retail Advanced Science Engine (ORASE) 14.1 uses 1 URL for multiple applications: Customer Decision Trees (CDT), Demand Transference (DT), and Advanced Clustering (AC). After logging out from one application and logging into another (for example, when we logout from CDT and try login to DT) with the same login screen an error us encountered:

It is necessary to enter the URL and sometimes even to restart the browser.

Cause

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