RPM 12: Application Throws ORA-01427 Error When Editing Promotion Component (Doc ID 2055268.1)

Last updated on SEPTEMBER 29, 2015

Applies to:

Oracle Retail Price Management - Version 12.0.12 and later
Information in this document applies to any platform.

Symptoms

Users receive an ORA-01427 error when editing promotion component.  The issues seems to be specific to promotion components that have component details with conflicts. After the error is acknowledged (click 'OK'), Promotion Component Detail Maintenance loads, but there are not any component details displayed (even though they exist on RPM_PROMO_COMP_DETAIL table).


Steps to Reproduce:

  1. Identify promotion that has component details that failed conflict checking.
  2. Open Promotion Search using Maintain Promotion task.
  3. Search for promotion.
  4. Edit promotion.
  5. Highlight the component that shows as having conflicts.
  6. Edit component.
  7. Error "ORA-01427: single-row subquery returns more than one row returned by program unit RPM_PROMO_SQL.CREATE_PROMOS_LIGHTWEIGHT." occurs.



Cause

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