BOM Comparison Report Output Blank Report With Japanese Characters on Windows
(Doc ID 2055513.1)
Last updated on APRIL 23, 2019
Applies to:
Oracle Agile PLM Framework - Version 9.3.2.0 to 9.3.4.0 [Release 9.3]Oracle Agile Product Collaboration - Version 9.3.2.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.
Symptoms
Actual Behavior
BOM Comparison Report output blank report with Japanese characters on Windows
Expected Behavior
BOM Comparison Report output the correct report with Japanese characters on Windows
Error
stdout.log shows the following error:
<ReportExecMgr:ERROR> prepareXMLs fail!
java.lang.NullPointerException
at com.agile.report.server.scheduler.ReportExecMgr.prepareXMLs(ReportExecMgr.java:229)
at com.agile.report.server.scheduler.ReportExecMgr.getData(ReportExecMgr.java:187)
at com.agile.report.server.ReportFacadeSessionBean.getData(ReportFacadeSessionBean.java:92)
at com.agile.report.server.ReportFacadeSessionBean.generateDataLayoutXML(ReportFacadeSessionBean.java:414)
at com.agile.report.server.ReportFacadeSessionBean_gjqzbz_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:32)
at com.agile.report.server.ReportFacadeSessionBean_gjqzbz_EOImpl.generateDataLayoutXML(Unknown Source)
at com.agile.ipa.pc.CMReport.generateDataLayoutXML(CMReport.java:616)
...
Steps
The issue can be reproduced with the following steps:
1. Make sure you are running Agile on Windows with locale set to Japanese.
2. Log in to Web Client
3. Run BOM Comparison Report
-> The report created is blank
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |