Find after Activating Generating Workflow Mails via XML Generator , Workflow Mails for Initial Rejecting a Workitem Will Not Be Sent (Doc ID 2055583.1)

Last updated on JULY 11, 2016

Applies to:

Oracle Agile Engineering Data Management - Version 6.1.2.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
On Agile e6.1.2.2

Find after activating Generating Workflow Mails Via XML Generator , workflow mails will not be sent out any longer

EXPECTED BEHAVIOR
--------------------------------
Receiving Workflow Mails generated via XML Generator

STEPS:
---------------------

Prerequisites:

1. Provide missing "serializer-2.7.1.jar" file to Business Service

Copy file from standard e6122 eip222 installation %eai_root%\libs\java-endorsed\serializer-2.7.1.jar
to
%ep_root%\staging\custom\BusinessService\<env>.ear\BusinessService.war\WEB-INF\libs\serializer-2.7.1.jar

2. Reconfigure Business Service config file ABS_<env>.ini
path: %ep_root%\staging\custom\BusinessService\.ear\BusinessService.war\WEB-INF\classes\ABS_.ini
  Change Messenger Section
  XMLSwitch=false to XMLSwitch=true

3. Redeploy Business Service

3. Initiate Workflow Mail send out - e.g. Initial Reject a work item from user Inbox, this will send out a mail immediately

4. Find no mail send out ( no new mail for recipient )

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms