Error: "PRMDB-1877-D, Message: PRM DBAccess Error: Connection Failure" Using P6 Professional Connecting To a SQL Server Database

(Doc ID 2055592.1)

Last updated on AUGUST 28, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When performing a variety of functions in P6 Professional the following error can occur at random:

ERROR
-----------------------
PRMDB-1877-D
CF-3205-1 Connection Error.

AND

Application error Exception EprmDBSQLExecutionFailure in module PM.exe at 001c97E1.
PRM DBAccess Error: Connection Failure.

STEPS
-----------------------
The issue is intermittent and cannot be reproduced at will.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users frequently crash out of the application.

Changes

 

Cause

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