Error when Attempting to Restart the Docupresentment Watchdog Service in Windows Using the Restart Button (Doc ID 2055595.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Documaker - Version 12.3 to 12.5 [Release 12]
Information in this document applies to any platform.

Symptoms

When stopping the Oracle Docupresentment Watchdog service it shows as stopped while there are still child processes running in the process of shutting down. This prevents the service from being successfully restarted until the child processes have finished and means that the Windows 'restart' command cannot be used successfully on the service.

Instead errors such as the following occur:

 

Cause

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