Last updated on FEBRUARY 14, 2017
Applies to:Oracle Utilities Customer Self Service - Version 2.1.0 and later
Information in this document applies to any platform.
OUCSS communicates with CCB and SOA/MDM through web service calls, configured as ADF Connections (i.e. Data Controls). In order to trace and debug the request / response messages from OUCSS to one of the edge applications, it is generally necessary to set the XAI Inbound Service Trace & Debug flags, then restart the edge application server. This will allow for the request received by XAI to be written to the log file, along with the response it sends back. The details are found in the xai.trc and spl_service.log file. However, there may be sufficient reason that this approach does not provide diagnostic details, e.g., if an intermediary server is introduced, or a new external system is being integrated. In such situations, the request and response messages from OUCSS / ADF Connections can still be written to a log file, with just one simple configuration in the OUCSS domain.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms