Users can't Claim Coupons Generated by the Coupon Batch Service - ERROR Claim code: ######### is not valid for the batch: CouponBatch:######### (Doc ID 2056064.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Merchandising - Version 10.0.3 and later
Information in this document applies to any platform.

Symptoms

A large number of coupons that were generated are not claimable, although large numbers of them may also function properly.

Changes

 Steps:
---------
1. Generate batch of coupons using the OOTB components
2. Deploy the coupon batches to production
3. Try to claim one of the coupons.

Cause

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