Scheduling Of Sales Orders Failing With "Scheduling Failed. No APS Instance Defined." Error (Doc ID 2056391.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Global Order Promising - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4.1

Scheduling of sales orders failing with "Scheduling failed. No APS instance defined." error

While trying to schedule sales orders using GOP, we are getting the below error message, "Scheduling failed. No APS instance defined. Set APS instance and run collections".

We have verified all the ATP related set ups and the are fine.


This issue is stalling our testing and development activities and is impacting our milestones severely.

ERROR
-----------------------
"Scheduling failed. No APS instance defined. Set APS instance and run collections"

This error is usually caused by failing to get row back in ATP code when executing

select instance_id, a2m_dblink from mrp_ap_apps_instances;
-- this is a view which isolates row in mrp_ap_apps_instances_all where allow_atp_flag=1

This setup issue is discussed in Note 421069.1.

The issue can be reproduced at will with the following steps:

  1. Order Management
  2. Order , Returns
  3. Sales Order -> Lines 

Due to this issue, users cannot schedule sales orders using GOP

Cause

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