Process Is Not Opening In Answer Flow Editor.

(Doc ID 2056445.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Knowledge - Version and later
Information in this document applies to any platform.


Why are some Answerflow Processes not opening in the Answer Flow Editor?

These created processes can be previewed but can not be edited.  When attempts are made to export the process, the following error appears in a pop up Window
"file was not downloaded or was not downloaded correctly".

The log file show the following exception when the export fails:

 '#{exportController.exportFile}' java.lang.NullPointerException
 at org.apache.jasper.el.JspMethodExpression.invoke(
 at org.apache.myfaces.trinidadinternal.taglib.listener.FileDownloadActionListener
 at javax.faces.event.ActionEvent.processListener(
 at org.apache.myfaces.trinidad.component.UIXComponentBase.broadcast(UIXComponentB


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms