My Oracle Support Banner

MaxMessageSizeExceededException Occurs when Editing a Promotion Component with More Than 50 Items (Doc ID 2056461.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Retail Price Management - Version 13.2.8 to 13.2.9 [Release 13.2]
Oracle Retail Price Management - Version 14.1 to 14.1.2 [Release 14.1]
Oracle Retail Price Management - Version 14.0.3 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.


Retail Price Management (RPM) throws a MaxMessageSizeExceededException error when editing a promotion component with more than 50 items in it.

"weblogic.socket.MaxMessageSizeExceededException: Incoming message of size: '10000080' bytes exceeds the configured maximum of: '10000000' bytes for protocol: 't3'"

Steps to Reproduce:

  1. Create a promotion in RPM (1 simple component and 100 items in the component).
  2. Click Add component.  Choose simple type component and enter description, then click Next.
  3. Add 100 items to the component and a promo zone with about 600 stores in the zone.
  4. Enter 1 dollar amount off and click Apply.
  5. Click Save and Done.
  6. Try to edit the component and the error will appear.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.