Error: "INST-07037: Patch Source field value contains one or more invalid characters or the value is not in proper format." Specifying A Path In The "Patch Source" Field On The "Specify P6 Installed Location" Screen Of The Patch Utility (Doc ID 2056715.1)

Last updated on SEPTEMBER 16, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After specifying a path in the "Patch Source" field on the  "Specify P6 Installed Location" screen of the patch utility (for example, patch set utility which comes with patch set 5 of P6 EPPM r15.1), the following error occurs:

ERROR
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"INST-07037: Patch Source field value contains one or more invalid characters or the value is not in proper format."


STEPS
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The issue can be reproduced at will with the following steps:
1. Extract the compressed file (zip) for the patch set.
2. Browse to $patch_media_home/P6EPPM-15150/PatchUtility/$Operating_System/install
3. Launch runInstaller.cmd/.sh
4. On the "welcome" screen, click next.
5. On the "Specify P6 Installed Location" screen of the patch utility:
  a. Enter the path for "Primavera P6 Home" (example: G:\P6EPPM_1)
  b. Enter the path for "Patch Source" (entering the patch source)
  c. Note the error which occurs after specifying the patch source path

Cause

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