RPAS Fusion Client: White Screen for All Users After Logon or "No RPAS Solutions were available". Log Shows Error at SocketStream.close / SolutionServiceImpl.establishConnection
(Doc ID 2056918.1)
Last updated on AUGUST 03, 2020
Applies to:Oracle Retail Predictive Application Server - Version 13.4.1 and later
Information in this document applies to any platform.
Users get a blank white screen when trying to log on to the RPAS Fusion Client. The user may also get the "No RPAS Solutions were available" error.
Review of the FC log (<fusion_client_install>/logs/rpas_fc.log) reveals the following error:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!