My Oracle Support Banner

RPAS Fusion Client: White Screen for All Users After Logon or "No RPAS Solutions were available". Log Shows Error at SocketStream.close / SolutionServiceImpl.establishConnection (Doc ID 2056918.1)

Last updated on AUGUST 03, 2020

Applies to:

Oracle Retail Predictive Application Server - Version 13.4.1 and later
Information in this document applies to any platform.


Users get a blank white screen when trying to log on to the RPAS Fusion Client. The user may also get the "No RPAS Solutions were available" error.

Review of the FC log (<fusion_client_install>/logs/rpas_fc.log) reveals the following error:





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.