Client API Applications Failing When Using Cloud Connect Configuration

(Doc ID 2057106.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms

P6 client API tools are none functional.

Export to MS Project XML file format fails and generates a blank log.

Claim digger returns a database / login page with no database listed in the drop down.

Cause

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