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Error: "Event Code AVAA0-0935-9" When Attempting to Login to P6 Professional (Database Users Accounts Expired) (Doc ID 2057363.1)

Last updated on JULY 25, 2018

Applies to:

Primavera P6 Professional Project Management - Version 8.3.8.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs.

ERROR
-----------------------
Application event has been intercepted AVAA0-0935-9
Access violation 00deba69 in module pm.exe

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Start P6 Professional
  2. Enter login credentials

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login and access the P6 Professional client.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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