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"An error occurred while getting supplier tolerance" Appears When Trying to Perform Detailed Matching (Doc ID 2057550.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Retail Invoice Matching - Version 13.2.6 and later
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

When attempting to perform summary matching from the summary match screen for a supplier which does not have supplier level tolerances set, the following error occurs:

Steps to Reproduce:

  1. Create an invoice for a supplier which does not have supplier tolerance set.
  2. Try to perform a summary match.
  3. Error occurs on this screen.


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