My Oracle Support Banner

"An error occurred while getting supplier tolerance" Appears When Trying to Perform Detailed Matching (Doc ID 2057550.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


When attempting to perform summary matching from the summary match screen for a supplier which does not have supplier level tolerances set, the following error occurs:


Steps to Reproduce:

  1. Create an invoice for a supplier which does not have supplier tolerance set.
  2. Try to perform a summary match.
  3. Error occurs on this screen.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.