Duplicate Error Message When Opening Till from Invalid Register (Doc ID 2057557.1)

Last updated on SEPTEMBER 21, 2015

Applies to:

Oracle Retail Back Office - Version 14.0 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Back Office (ORBO), the error message 'The entered Register ID was not found' is duplicated when the user tries to open a till from an invalid register.


Steps to Reproduce:

  1. Navigate to Store Ops --> Till --> Open Till
  2. Enter a register ID which is not configured (e.g., 999)
  3. Enter any till ID (e.g., 130) and cashier ID (e.g., pos) and click Next.
  4. "The entered Register ID '999' was not found'"message is displayed twice.

Cause

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