Demantra Collaborator Workbench Failed Due WLS BEA-101020 & BEA-000802 Errors

(Doc ID 2057773.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

PROBLEM
-------------
Demantra Collaborator Workbench Failed

WLS BEA-101020 & BEA-000802 errors

The issues was after Demantra12.2.3 Deploy, the weblogic console it is Ok and then followed the steps to configure .war deployment and data source jdbc conf.

STEPS
--------
Upgraded to 12.2.3
Followed steps to configure WAR file

blue screen from demantra... and this message on the webpage....
http://srvoracle05.gpodeacero.corp:7777/demantra/portal/loginpage.jsp
An error occurred while processing the page you requested
Close this window

The LOGS shows the error...

101020 [ServletContext@1082198583[app:demantra module:demantra.war path:/demantra spec-version:2.5]] Servlet failed with Exception java.lang.NullPointerException at com.demantra.applicationServer.metaDataObjects.language.LanguageList.getElementByCode(LanguageList.java:219) at jsp_servlet._common.__loginarea._jspService(__loginarea.java:233) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184) at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526) at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:447) at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:163) at jsp_servlet._common.__loginpagetemplate._jspService(__loginpagetemplate.java:157) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184) at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:526) at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:447) at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:163) at jsp_servlet._portal.__usermanagement._jspService(__usermanagement.java:203) at weblogic.servlet.jsp.JspBase.service(JspBase.java:34) at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227) at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301) at weblogic.servlet.internal.ServletStubImpl.onAddToMapException(ServletStubImpl.java:416) at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:327) at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26) at

Cause

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