Error: "The user privuser already exists" When Installing a Database Using the Dbsetup Utility (Doc ID 2057936.1)

Last updated on OCTOBER 11, 2015

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Primavera P6 Enterprise Project Portfolio Management v8.3.8.0

When attempting to create a new SQL Server database using the dbsetup utility from the version 8.3.8.0 patch download,
the following error occurs.

ERROR
-----------------------
The user privuser already exists


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to the database folder in the downloaded patch set package
2. Double click on dbsetup.bat/dbsetup.sh
3. Enter the sa password and click Next
4. Enter the name of the new database and click Next
5. Replace privuser1 and pubuser1 with privuser and pubuser, then click Next
6. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot create a new SQL Server database.

 

Cause

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