Adjusted Delivery Fails When New Item Is Added to DSD Receipt (Doc ID 2058233.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.6 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) 13.2.x, when a store receipt is done for a store order and a new item is added to the receipt that is not on the order, AND the unit cost/case size for this item is changed, the confirmation of the receipt is successful.  However, when the user tries to adjust this delivery later, the following error occurs:


Steps to Reproduce:

  1. Create a store order on Store Orders screen with 1 item and approve it.
  2. Select this order for a direct delivery.
  3. Choose a received quantity for this item.
  4. Add a new item for this receipt.  Enter quantity and change the unit cost.
  5. Confirm the order.
  6. Check the DB.  Note that two items appear on the order and the newly added one disappears after a while.  There are still 2 items on the shipment.
  7. Try to adjust the delivery and change the quantity of the newly added item.  The error happens.

Cause

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