POS Freezes While Performing Inventory Inquiry in Offline Mode (Doc ID 2058234.1)

Last updated on SEPTEMBER 24, 2015

Applies to:

Oracle Retail Point-of-Service - Version 13.4 to 13.4.9 [Release 13.4]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point-of-Service (ORPOS), while performing an inventory inquiry while the system is in offline mode, ORPOS freezes when querying large data sets.


Steps to Reproduce:

   Prerequisite: The item tables contain more than ~80,000 records (sample shown):

 

1. Stop the store server so that the client is in offline mode.
2. From the main screen, choose F9/Inventory Inquiry.
3. On the Item Description, enter ' * '.
4. Press Enter/Next.
5. Notice that POS hangs indefinitely.

Cause

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